Executive, Marketing (AMK Hub)

Objectives:

  • Developing and executing marketing communications and retail advertising and promotion (A&P) strategies for the mall. 
  • In charge of leasing of casual leasing spaces to tenants and non-tenants to generate additional revenue for the mall, including development and execution of marketing strategies and end-to-end administration of the whole process.
  • Assist the team with budgetary control, loyalty programs, mall social media account management and content generation, engaging and onboarding stakeholders to create a strong and unified shopping mall brand.

 

Key Responsibilities:

  • Plan, execute, and manage marketing campaigns and access against goals (ROI and KPIs)
  • Conduct post-campaign analysis, budget tracking, monthly reports for internal analysis, and day-to-day campaign monitoring
  • Liaise with internal stakeholders and external agencies to ensure project success and create awareness for the mall's activities
  • Form strategic alliances to source sponsorships, unique event opportunities, and public relations opportunities for the mall.
  • Proactively plan and initiate joint collaborations with tenants, as well as garner participation for mall programmes and initiatives to drive sales.
  • Keep track of expenses within the approved budget.
  • Conduct post-promotional campaign or event reviews to determine the off promotions/events in terms of shopper traffic and tenant GTO, and prepare monthly reports for internal analysis.
  • Manage the marketing of casual leasing in order to increase mall revenue and shoppers’ traffic.
  • Manage social media platforms, content creation and integrate online activities with offline marketing promotions.
  • Monitor social channel conversations and act on any insights that can further enhance the customer experience and branding of the mall. 
  • Maintain and update content on various digital and social media platforms;
  • Maintain customer service initiatives and meet mall service standards.
  • Actively participate in group campaigns and initiatives.

 

The Incumbent:

  • A high-energy, positive and good team player.
  • Excellent communication skills.
  • Able to work independently in a fast-paced environment.
  • Diploma or Degree in Marketing, Mass Communication, Business or related discipline.
  • Minimum 2 years of experience preferably in a shopping mall, retail or ad agency environment.