Manager, Operations (Jurong Point)

Overview

The Manager will play an important role in maintaining a clean, safe, and environmentally friendly shopping mall environment while meeting defined cleaning outcome indicators. This includes optimizing water efficiency practices and ensuring review and renewal of environmental service contracts. Fostering sustainability, managing vendor relationships and aligning contractual agreements with both regulatory requirement and the shopping mall objectives.

The Role

• Oversee and manage all aspects of housekeeping operations within the shopping mall. Develop and implement efficient cleaning protocols to maintain a high standard of cleanliness.
• Develop and enforce pest management strategies to prevent infestations. Coordinate pest control activities, ensuring a pest-free environment.
• Oversee waste segregation, recycling, and disposal procedures.
• Establish and manage waste disposal procedures and optimize waste management systems for efficiency and sustainability.
• Supervise landscaping initiatives to enhance the aesthetic appeal of outdoor areas.
• Design and execute environmental sanitation programs to promote a healthy and safe environment.
• Implement disinfection protocols to maintain a hygienic environment, especially in high-touch areas.
• Maintenance of kitchen exhaust system.
• Monitor indoor air quality and implement measures to enhance it.
• Implement water-efficient practices and technologies to minimize water consumption.
• Collaborate with relevant authorities to uphold health and safety standards.
• Review existing contracts and negotiate contract terms related to housekeeping, pest control, waste disposal, landscaping, and other environmental services.

The Incumbent

• 5 to 8 years of relevant experience in a soft services facilities management role. 
• Relevant experience in a shopping mall environment is essential.
• Demonstrated ability interact with various stakeholders from all levels. 
• A team player who is proactive, result oriented, and possesses excellent communication skills, able to work independently and perform under pressure and tight deadlines.
• Diploma in Real Estate/Building/Facilities Management, Engineering, or related disciplines.