Officer - Fitting Out & Design (HK)

Job Duties

1. Tenant Design Management

• Review and vet tenants' shop design submissions to ensure compliance with the landlord's design standards, fit-out guidelines, house rules, and statutory requirements.
• Provide professional design advice and recommendations to tenants and their consultants throughout the design and fit-out process.
• Assess shopfronts, signage, materials, layouts, lighting, and merchandising concepts to achieve high-quality retail presentation.
• Guide tenants in enhancing store functionality, operational efficiency, and customer experience. 

2. Leasing Team Support

• Work closely with Leasing and Asset Management teams to understand tenant mix strategies and business objectives.
• Provide design input and creative solutions to support leasing negotiations and new tenancy opportunities.
• Prepare layout plans, conceptual sketches, design studies, and visual references for leasing presentations when required.
• Advise on shop planning and design opportunities that can maximize tenant performance and attract customers.

3. Customer Experience & Shopping Journey Enhancement

• Evaluate tenant designs from a customer perspective to ensure an attractive, comfortable, and engaging shopping environment.
• Recommend design improvements that strengthen customer flow, visibility, accessibility, and retail experience.
• Monitor market trends, retail concepts, and competitor developments to continuously enhance the shopping journey within the portfolio.
• Promote innovative, sustainable, and customer-centric design solutions.

4. Fit-Out Project Coordination

• Coordinate with tenants, consultants, contractors, Property Management, Technical Services, and internal stakeholders during the fit-out process.
• Monitor fit-out progress and conduct site inspections to ensure approved designs are properly implemented.
• Resolve design-related issues and provide timely recommendations to facilitate smooth project completion.
• Ensure fit-out works are completed in accordance with approved submissions and landlord requirements.

5. Design Standards & Documentation

• Maintain and update design guidelines, fit-out requirements, design references, and best-practice standards.
• Prepare design comments, review records, reports, and project documentation.
• Maintain proper filing and tracking systems for design submissions and approvals.
• Develop design references and case studies to support continuous improvement of tenant design quality.

6. ESG & Sustainability

• Promote sustainable design principles and environmentally responsible materials where appropriate.
• Provide ESG-related design recommendations to tenants and internal stakeholders.
• Support corporate sustainability initiatives through tenant design management and fit-out review processes. 

Requirements

• Degree in Interior Design, Architecture, Environmental Design, or related discipline.
• 3–8 years' experience in retail, shopping mall, landlord, property management, architecture, or interior design practice.
• Strong understanding of retail design, tenant fit-out management, customer experience, and shopping mall operations.
• Proficient in AutoCAD, Adobe Creative Suite, SketchUp, Revit, or related design software.
• Strong communication and stakeholder management skills.
• Ability to balance design creativity with operational and commercial considerations.

Remuneration

We offer a 5-day work week and an attractive remuneration package commensurate to the right candidates with qualifications and working experience. Fringe benefits for staff include annual leave, paternity leave, birthday leave, volunteering leave, medical scheme, life insurance, Employee Unit Purchase Plan and performance-based incentives.

Application

If you resonate with Link's vision and aspire to develop a rewarding career with us, please apply by clicking "Apply Now".

We are an equal opportunity employer. Personal data provided by job applicants will be treated in strict confidence and used strictly in accordance with our Privacy Policy Statement for recruitment purpose only. A copy of the Statement is available on our website (Linkreit.com). Applicants not hearing from us within 6 months may consider their applications unsuccessful.