Senior Officer / Officer - Digital Platform

Job Duties

• Be result-oriented and strive to achieve the company’s KPI targets
• Member Recruitment & Engagement Program
  • Execute member acquisition programs and member engagement programs and make sure a smooth operation
  • Prepare campaign report from system
  • Maintain and execute member communication calendar
• Tenant relationship and Partnership
  • Liaise with both tenants & external partners for member benefits & privileges
  • Support for the execution of the partner/tenant collaboration plan
• Frontline and APP excellence
  • Support the frontline to handle enquiries & complaints and to solve problem.
  • Upload the campaign content accordingly on system
  • Execute the system set-up for activities by digital team
  • Assist in the training to the frontline on the use of concierge app for receipt uploading and other operation purposes

Requirements

• 2 years of experience in data handling, campaign implementation and partnership
• Familiarity with APP backend system or experience in mall industry will be an advantage
• Efficient, self motivated and comfortable to work in a fast pace environment
• Pleasant personality with good presentation, communication and interpersonal skills
• Detail minded, self-initiative and able to work independently
• Fluent in both spoken and written English and Chinese,  Mandarin is an advantage.
• Proficiency in PC skills, particularly in MS Word, Excel, PowerPoint and Chinese word processing

Candidate with more experience will be considered as Senior Officer – Marketing